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Support FAQs

Q: Do you have any training or reference materials?

A: Yes! Check out our Help Center for detailed how-tos and rundowns of our product features.

Q: Why can’t I book an appointment?

A: If you’re having trouble booking an appointment internally, try clearing incomplete appointments, making sure a room is available, and double-checking that your rooms and employees are connected. You can find more details on the Help Center.

Q: How do I change a staff member’s schedule?

A: Go the Schedules tab in your account, then click on Employee Schedules. Select a date range from within the calendar and then click on the employee whose schedule you want to change. Make your adjustments and the click Save to update.

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Booker and Frederick are now part of the MINDBODY family. Learn more here.