Sales

Preach the Booker Message.
Our Sales team is on the front lines telling potential customers about Booker and how our service can benefit their business. They give prospects a first glimpse of the platform and play a key role in customer onboarding.

Customer Experience

Give Good Phone.
Our Customer Experience team loves teaching, problem solving, and working with clients to help them get the most out of our platform.

Finance

Crunch our Numbers.
Our Finance team keeps Booker on course as we achieve goals and benchmarks. They’re laser-focused on tracking and analyzing the financial data that informs Booker’s day-to-day business decisions.

Strategy

Become a Master of Strategery.
Our Strategy team leads the charge in exploring new markets, developing strategic partnerships, and driving innovation across the company. They also ensure that every department’s efforts contribute to the company’s goals.

Product

Geek out on User Experience.
Our Product team transforms and refines our platform offerings. Their roadmap is focused on creating tools to help local businesses thrive.

Quality Assurance

Quality Is Our Middle Name. Our QA team makes sure that every new piece of code is bug-free before and after going live.

Human Resources & Recruiting

Hang with the People People.
Our Human Resources team makes sure every employee has FUN! A truly warm and friendly team, they provide top-notch support and guidance to our employees. And our Recruiting team helps us discover great new talent like you.

Marketing

Grow the Booker Brand. Our Marketing team knows prospective clients, current clients, and the market landscape inside and out. They provide industry thought leadership, drive leads for our sales team, and manage communications with employees, customers and press.

Frederick

We believe in helping small businesses succeed. We’re on a mission to use technology and big data to help small businesses grow, and change the way consumers and local businesses interact with an "Uber for Local" like experience. Why? Because millions of small businesses make up the backbone of the global economy and provide the majority of jobs, yet new technologies tend to focus on enterprise customers.

Technical Support

You can has halp.
Our Tech Support team ensures that our systems, servers, and other hardware run smoothly and efficiently.

Technology

Code-slingers R Us.
Our Tech team shapes the Booker platform hands-on as they build new features and functionality.

Operations

The Wizards of Oz.
If you're a behind-the-scenes magician who works well with systems, processes, and contracts, Operations is for you.

Job Positions

Title Security Engineer

At Booker, we’re passionate about helping small businesses succeed. We provide health, wellness and beauty entrepreneurs with world-class tools to run and grow their businesses. Our software has won multiple industry awards and is used by over 128,000 professionals at over 12,000 locations daily.

We are totally focused on leveling this playing field, and we think we’re onto something.  So do some of the world’s most prominent VC’s, including Bain Capital Ventures, Revolution Ventures, First Data, TDF Ventures, & Medina Capital,, who recently participated in a successful $35MM funding round. Our strategic partners include some of the world’s most prominent firms in serving Small Businesses and their consumers: First Data, InfusionSoft, Yelp, and Groupon.

They are betting on us to make this vision a reality---and investors and partners like these can't be wrong!

Headquartered in New York City, Booker does business in over 70 countries around the world. With over 170 employees in 5 locations, including NY, California, Singapore, and new offices in Pennsylvania and at SkySong ASU Innovation Center in Scottsdale Arizona! Booker is expanding and looking for like-minded people to join our team. Now is the time to be a part of the Booker Team!

The Booker Security Team is part of how we keep our customers and merchants safe in a continuously changing world. As a Security Engineer, you will:

Responsibilities

  • Identify and respond to security issues and other potential threats
  • Conduct detailed security reviews, from in-depth web application assessments to OS-level parameters
  • Partner with Booker teams to incorporate security requirements early in the development cycle
  • Enforce information security policies
  • Use, maintain and mature information security procedures
  • Use, manage and mature various security tools and services
  • Support compliance audits
  • Provide risk metrics and key performance indicators
  • Collaborate with Reliability, Development and Corporate IT teams as needed
  • Act as an information security SME in specific functional areas
  • Participate in change management and release meetings
  • Share on-call responsibilities to make sure we’re always ready when new threats emerge

Required Skills/Qualifications

  • 2+ years in Information Security
  • BS degree in Computer Science or other technical degree, or 4+ year's equivalent experience
  • At least one security certification, such as: CISSP, CISM, CGEIT, CRISC, GIAC, CEH
  • Knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, and application security
    • Experience implementing, using, and/or administering one or more security tools such as:
    • Security Information Event Management (SIEM)
    • Malware Protection including Application Whitelisting, Proxies, and Phishing
    • Application Security including Web Application Firewalls, Encryption, Static and Dynamic Analysis
    • Infrastructure and OS security including IDS/IPS, Hardening, Vulnerability Assessment, and Patching

Nice to Have

  • Experience working with compliance standards such as: PCI, HIPAA, FedRamp, ISO, CIS, NIST
  • Experience with web application secure coding practices
  • Experience with penetration testing and the development of exploits
  • Experience with Continuous Integration, Continuous Deployment, and DevOps practices
  • Experience with data analysis skills using SQL or other structured query languages

Personal Attributes

  • Strong sense of ownership, urgency, and drive
  • Strong customer service focus with the ability to manage expectations and priorities
  • Able to balance short term risk mitigations with long term root cause fixes
  • Desire to proactively develop professional skills, security knowledge and business acumen
  • Excellent communication and teamwork skills
  • Keen attention to detail

ApplyClose Description
Location

New York

Frederick, the smart automated marketing platform that fills your empty appointment slots, is part of the Booker family. Learn more here.