Sales

Preach the Booker Message.
Our Sales team is on the front lines telling potential customers about Booker and how our service can benefit their business. They give prospects a first glimpse of the platform and play a key role in customer onboarding.

Customer Experience

Give Good Phone.
Our Customer Experience team loves teaching, problem solving, and working with clients to help them get the most out of our platform.

Finance

Crunch our Numbers.
Our Finance team keeps Booker on course as we achieve goals and benchmarks. They’re laser-focused on tracking and analyzing the financial data that informs Booker’s day-to-day business decisions.

Strategy

Become a Master of Strategery.
Our Strategy team leads the charge in exploring new markets, developing strategic partnerships, and driving innovation across the company. They also ensure that every department’s efforts contribute to the company’s goals.

Product

Geek out on User Experience.
Our Product team transforms and refines our platform offerings. Their roadmap is focused on creating tools to help local businesses thrive.

Quality Assurance

Quality Is Our Middle Name. Our QA team makes sure that every new piece of code is bug-free before and after going live.

Human Resources & Recruiting

Hang with the People People.
Our Human Resources team makes sure every employee has FUN! A truly warm and friendly team, they provide top-notch support and guidance to our employees. And our Recruiting team helps us discover great new talent like you.

Marketing

Grow the Booker Brand. Our Marketing team knows prospective clients, current clients, and the market landscape inside and out. They provide industry thought leadership, drive leads for our sales team, and manage communications with employees, customers and press.

Frederick

We believe in helping small businesses succeed. We’re on a mission to use technology and big data to help small businesses grow, and change the way consumers and local businesses interact with an "Uber for Local" like experience. Why? Because millions of small businesses make up the backbone of the global economy and provide the majority of jobs, yet new technologies tend to focus on enterprise customers.

Technical Support

You can has halp.
Our Tech Support team ensures that our systems, servers, and other hardware run smoothly and efficiently.

Technology

Code-slingers R Us.
Our Tech team shapes the Booker platform hands-on as they build new features and functionality.

Operations

The Wizards of Oz.
If you're a behind-the-scenes magician who works well with systems, processes, and contracts, Operations is for you.

Job Positions

Title Billing Specialist

Booker is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single web-based platform, accessible from any device. Booker also enables service business to sell their services online, through their website and a network of partner sites and apps, creating a seamless online booking experience for consumers. Booker processes over 3M appointments each month across 9000+ clients in 75 countries. Headquartered in New York City, Booker’s customers include Fortune 500 companies as well as thousands of local service businesses.

We are currently seeking an articulate, energetic and confident Billing Specialist with a can-do attitude. This is an entry level job that will provide tons of learning experience to help start your career.  To make it on the Booker team you must be technology savvy, fast, organized, able to multi-task and comfortable communicating on multiple platforms including phone, e-mail, internet and social media. 


In this role, you will:

  • Manage accounts receivable and enter billing information
  • Create and process invoices, post payments to accounts receivable
  • Establish a positive relationship with our customers by providing excellent customer service while achieving the assigned target goals for a sizeable client base
  • Contact clients to establish collections and resolve issues in a clear, concise and professional manner via phone, paper or electronic communication in a timely manner as needed
  • Research discrepancies , issue credits and adjustments, and provide information regarding accounts receivables to other staff, (Sales, Customer Experience, and Finance)

 Qualifications:

  • Experience working with QuickBooks
  • Must be very computer savvy, with advanced excel skills and the ability to adapt quickly to new technologies
  • Proven customer service skills with excellent verbal and written communication skills
  • A strong candidate is a quick learner and someone who demonstrates resourcefulness and initiative
  • Ability to multi-task and work in a fast paced environment
  • Excellent prioritizing skills
  • Ability to work under pressure and meet deadlines
  • Flexible to a constantly changing environment
  • Detail oriented and well organized, hands on, ability to think quickly and able to manage multiple projects
  • Preference will be given to candidates with a minimum two year accounting degree

 Desired Knowledge, Skills, and Abilities:

  • Communicate with diverse customers, internal and external partners
  • Collaborate with all levels and functions, including executive, sales, and technical teams
  • Proven ability to solve problems, from the small to complex
  • Creative thinker, able to quickly assess, evaluate and adjust programs and practices
  • High-energy and accessible with a great attitude
  • Commands respect and performance from staff and colleagues
ApplyClose Description
Location

New York

Frederick, the smart automated marketing platform that fills your empty appointment slots, is part of the Booker family. Learn more here.