About Us

The Booker Platform is an all-in-one system for local service businesses.

We help business owners attract customers, book appointments, get paid,

manage employees, and effortlessly build ongoing customer relationships. We

enable our clients to get a complete view of their entire business in one place.

Our Principles

As we've worked hand-in-hand with thousands of clients and processed millions of transactions since 2010, we've come to live and breathe the needs of local service business owners. And it's our expertise in cloud-based business management that makes us the safe, reliable choice. We've built the Booker Platform around three main client-driven principles:

1. You want an easy way to attract new customers, book appointments, complete the sale, and then build an ongoing relationship.
We enable businesses to sell their services online, through their website, through their mobile app, at their location, and through a network of partner sites (the Booker Marketing Network), creating a seamless experience for consumers. Once those prospects become customers, we make it easy to stay connected with them and keep them coming back.

2. You want to manage all of the day-to-day work—your calendar, transactions and customer records, staffing, resources, and inventory—through a simple, comprehensive system that you can access anytime, anywhere.
We unify the essential needs of running a service business into a single web-based system accessible from any device. Because the Booker Platform is all-in-one, we can tie every customer interaction—from booking to payment method to upsell to retention—back to your customer records so you know when and why your customers patronize your business and how you can serve them better.

3. You don't want to pay more just because you've successfully grown your team.
We offer business owners the peace of mind that comes with knowing from day one what their monthly costs will be. We don't agree with requiring our customers to pay more as they add clients and employees.

Our Growth

The Power behind
our Platform

Technology
Booker runs on a cloud-based, enterprise-class, fully redundant infrastructure, supplemented by partnerships with world-class third-party technology providers. Our high-performance, full-service platform is available 24/7 for clients around the world.

Security
Every data point captured by the Booker platform is backed up and securely stored online. Our clients never have to worry about their hard drive crashing (or being stolen).

Innovation
Booker was built from day one as an all-in-one system so that local merchants can harness the power of centralized data to inform their key business decisions.

Our Approach

Build world-class technology.
Booker was created to make the daily demands of running a local business easier while eliminating the need for ongoing technology updates and troubleshooting.

Design everything with customers in mind.
We're here to serve our clients, so everything we do—hiring, product design, the entire organization—starts with what our businesses need. We understand your business challenges and have built a system that addresses those challenges.

Help local businesses succeed.
Our top priority is helping owners serve their customers and manage their businesses better.

Our Team

Each member of the Booker team is dedicated to improving the daily lives of local business owners, their staff and their customers. We're backed by Bain Capital Ventures, Revolution Ventures, TDF Ventures, Grotech Ventures and Jubilee Investments. Headquartered in New York City, Booker does business in over 70 countries around the world.

Awards & Accolades