Sales

Preach the Booker Message.
Our Sales team is on the front lines telling potential customers about Booker and how our service can benefit their business. They give prospects a first glimpse of the platform and play a key role in customer onboarding.

Customer Experience

Give Good Phone.
Our Customer Experience team loves teaching, problem solving, and working with clients to help them get the most out of our platform.

Finance

Crunch our Numbers.
Our Finance team keeps Booker on course as we achieve goals and benchmarks. They’re laser-focused on tracking and analyzing the financial data that informs Booker’s day-to-day business decisions.

Strategy

Become a Master of Strategery.
Our Strategy team leads the charge in exploring new markets, developing strategic partnerships, and driving innovation across the company. They also ensure that every department’s efforts contribute to the company’s goals.

Product

Geek out on User Experience.
Our Product team transforms and refines our platform offerings. Their roadmap is focused on creating tools to help local businesses thrive.

Quality Assurance

Quality Is Our Middle Name. Our QA team makes sure that every new piece of code is bug-free before and after going live.

Human Resources & Recruiting

Hang with the People People.
Our Human Resources team makes sure every employee has FUN! A truly warm and friendly team, they provide top-notch support and guidance to our employees. And our Recruiting team helps us discover great new talent like you.

Marketing

Grow the Booker Brand. Our Marketing team knows prospective clients, current clients, and the market landscape inside and out. They provide industry thought leadership, drive leads for our sales team, and manage communications with employees, customers and press.

Frederick

We believe in helping small businesses succeed. We’re on a mission to use technology and big data to help small businesses grow, and change the way consumers and local businesses interact with an "Uber for Local" like experience. Why? Because millions of small businesses make up the backbone of the global economy and provide the majority of jobs, yet new technologies tend to focus on enterprise customers.

Technical Support

You can has halp.
Our Tech Support team ensures that our systems, servers, and other hardware run smoothly and efficiently.

Technology

Code-slingers R Us.
Our Tech team shapes the Booker platform hands-on as they build new features and functionality.

Operations

The Wizards of Oz.
If you're a behind-the-scenes magician who works well with systems, processes, and contracts, Operations is for you.

Job Positions

Title Senior Marketing Manager

Senior Marketing Manager - Frederick

San Francisco, CA or Scottsdale, AZ

About Frederick

In 2014, we set out on a mission to help local businesses solve their greatest challenge: generating more business from new and existing customers. That mission led us to create the world’s first marketing automation platform for local businesses that’s powered by artificial intelligence. We call him Frederick, and he’s the smartest marketing engine local businesses have ever seen.

Today, Frederick helps thousands of businesses, from salons and spas to yoga studios and auto repair shops, unlock the power of data to grow like never before.

The Senior Marketing Manager position is a critical role at a fast-growing marketing automation startup. Reporting to the CEO of Frederick, you will be responsible for designing and implementing Frederick’s marketing plans while collaborating with key stakeholders to reach our expanding target audiences. In this unique role, you will act as both an individual contributor and project manager, leveraging our creative agency and other departments to help bring your plans to life. The ideal candidate is a growth hacker or marketing generalist who is comfortable wearing many hats and rolling up their sleeves to drive consistent customer growth.

 

Key responsibilities include:

  • Develop monthly, quarterly and annual marketing plans
  • Guide creative direction of marketing campaigns in partnership with members of our creative team
  • Manage a monthly ad budget for social advertising, retargeting, search engine marketing and other digital marketing opportunities
  • Create email marketing campaigns to nurture leads and activate free trials
  • Create content for webinars and channel partners
  • Drive Frederick’s inbound marketing strategy and execution across digital channels, including our website, blog and social media properties
  • Become an expert in understanding Frederick’s unique place in the market and create strategies to beat our competition and displace industry incumbents

 

Key Qualifications:

  • 3-5 years of digital marketing experience
  • Experience working with marketing automation and customer engagement platforms such as Hubspot, Marketo and Intercom
  • Experience managing an ad budget through digital channels such as Facebook, AdRoll and Google Adwords
  • A love for marketing with a focus on new customer acquisition
  • A self-starter with a positive, “roll up your sleeves” attitude
  • SaaS and startup experience preferred
  • 4-year college degree

 

 

ApplyClose Description
Location

Phoenix, Arizona

Title Senior Full-Stack Developer - Platform

Frederick is a complete marketing platform built specifically to help small businesses succeed. In 2015, we were acquired by Booker, a larger, well-funded startup, and we haven't looked back since.

Frederick is now used by thousands of small business customers, including spas, salons, yoga studios, and auto shops to communicate with their customers via email and text. We're rapidly scaling as well as expanding our product to serve new types of customers, so we're growing our team to meet that challenge.

As an engineer at Frederick, you'll have a large amount of ownership across the entire software delivery process. You'll play a key role in inventing our next generation platform as well as implementing customer-facing product features.

 

Senior Full-Stack Developer - Platform - Frederick Platform

As an engineer at Frederick, you'll have a large amount of ownership across the entire software delivery process. You'll play a key role in inventing our next generation platform as well as implementing customer-facing product features.

  • You'll work on a distributed platform with a growing set of microservices
  • You'll deploy to production daily, thanks to full test coverage and automation
  • You'll help your team decide what technologies to use. Every engineer is able to propose better ways to do things.


Qualifications:

  • You should have at least 3 years full-time professional experience as a software engineer, and 2 or more years experience with Ruby on Rails.
  • You are able to write high quality, well-tested code
  • You have a real passion for great engineering practices such as unit and integration testing, refactoring, CI, and code reviews
  • You enjoy working in a small team environment

Bonus points for:

  • Experience building and consuming APIs in an SOA / microservices architecture
  • Expertise in modern front-end technologies and frameworks, such as React
ApplyClose Description
Location

San Francisco, California

Title Senior Product Manager

We're looking for an experienced agile Product Manager to work directly with our engineering, design, and leadership teams to invent new solutions to help local businesses succeed.

For this role, you'll need a rare blend of business and technical savvy, empathy for end-users, and big-picture vision, with the dedication to make that vision a reality. You should enjoy spending time with customers to understand their problems, as well as finding creative solutions to bring to the broader market.

 

Qualifications:

  • You should have 2 or more years of product management experience working with software teams. We like startup experience.
  • You think of yourself as a product leader, and enjoy building, socializing, and evolving your product roadmap
  • You know how to craft and manage a backlog of agile user stories ready to be worked by engineers
  • You have a high level of user experience intuition
  • You possess excellent presentation skills

Bonus points for:

  • Experience at a SaaS company or expertise developing SaaS products
  • Expertise with marketing automation products such as MailChimp, ExactTarget, Marketo, and HubSpot
  • Familiarity with APIs and building products with SOA / microservices
  • A solid foundation in HTML and CSS
  • Any programming experience (such as a CS degree or personal projects)
ApplyClose Description
Location

San Francisco, California

Frederick, the smart automated marketing platform that fills your empty appointment slots, is part of the Booker family. Learn more here.